Shipping policy

Shipping Information Policy

Thank you for choosing yuntasty！ Here is our Shipping Information Policy to help you understand important details regarding order processing, shipment, and logistics.

Order Processing Time:

  1. We will process your order within [processing time] upon receiving it. Processing times may vary depending on special order requirements and customization of products.

  2. Please ensure accurate and complete shipping information is provided during checkout to avoid delays in order processing.

Shipping Services:

  1. Our partnered logistics companies will handle the delivery of your order.

  2. Customers can choose different shipping services at checkout, and specific shipping fees and delivery times will vary based on the selected service and delivery address.

Tracking Your Order:

  1. Once your order has been shipped, we will provide parcel tracking information via email. You can use the provided tracking number to monitor your order in real-time.

  2. Please ensure the email address you provide is accurate to receive timely updates on parcel tracking information.

International Shipping:

  1. Additional customs duties or taxes may apply for international orders. These charges are the responsibility of the recipient.

  2. Detailed information on international shipping will be provided based on specific requirements and shipping cost calculations for international shipments.

Undeliverable Orders:

  1. In the event that your order is returned due to undeliverability, we will contact you to obtain the correct shipping information.

  2. If undelivered orders do not receive updated shipping information within a certain period, we may cancel the order and issue a refund.

If you have any questions or need further assistance regarding the shipping information for your order, please feel free to contact our customer service team at yunding71@sina.com. We are committed to providing excellent service.